Manual accessibility audits for your store

Every audit starts with an automated scan, then moves to manual testing. UK Government Digital Service testing found that even the best automated checkers caught only around 40% of known accessibility issues on a single test page; most caught less. The rest, checkout flows that trap keyboard users, cart changes that go unannounced to a screen reader, focus that lands somewhere unexpected, only shows up when a person actually uses the site the way a disabled customer would.

Automated scan

A fast structural check of your key pages: contrast, labels, landmarks, ARIA roles. Useful, and not sufficient on its own, it's the starting point, not the answer.

Manual keyboard testing

Every interactive element on your tested journeys, tabbed through by hand, unplugged mouse, checking focus order, focus visibility, and whether every control actually works without one. This is where checkout-blocking bugs actually get caught.

Manual NVDA testing

The same journeys tested with NVDA, a free screen reader commonly used for UK compliance testing, listening for missing labels, silent status changes, and content that never gets announced. Often the difference between a site that looks fine and one a disabled customer can actually use.

What's the difference between the Single Page, 3-Page, and full Audit?

The Single Page Audit checks one page you choose, the smallest commitment and a good starting point, at £350. The 3-Page Audit checks 3 pages you choose, a meaningful chunk of your site without full coverage, at £1,350. The full Audit covers the complete purchase journey, the option most businesses actually need, at £1,500. You can upgrade from any smaller tier to a larger one at any time.

Can I book more than one audit for the same site?

The Single Page Audit is a one-time starting point, so once you've used it, your next audit with us steps up to either the 3-Page or Full Audit, depending on how much of your site you want covered. The 3-Page and Full Audit can both be booked again for the same site whenever needed, for example after a redesign or a significant change to your purchase journey.

How long does an audit take?

2 working days from booking to delivered report.

Is a retest included?

Not automatically. You can book a separate retest once your fixes are live, or get it free if you later move to Managed monitoring.

What do I actually get?

A detailed findings report covering both the automated scan and the manual testing, with severity ratings and clear fix guidance for each issue. That report is the full deliverable.

What happens after I get the report?

You'll receive your report by email, with a severity-rated findings list and clear next steps for each issue, written so a developer can act on it directly. If it would help, we're also happy to jump on a short call to walk through the findings together, entirely optional, just let us know when you receive your report.

What if my site has more pages than the full Audit's standard scope?

The full Audit's £1,500 fixed price covers your complete purchase journey: home, category, product, cart, and checkout (up to 5 unique templates). Larger or more complex sites (extra template types like a blog, account dashboard, or a second checkout flow) are quoted before booking at £150 per additional template, so there are no surprises once testing starts.