UK skincare & beauty retailer
What a Free Scan Found vs. What Manual Testing Found
We tested the homepage, category and product pages, cart, and checkout: first with an automated scan, then with manual keyboard-only navigation and NVDA screen reader testing.
- PayPal at checkout was completely unreachable by keyboard, silently blocking anyone who can't use a mouse from paying that way.
- Removing an item from the cart gave screen reader users no confirmation it had worked.